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InTown Suites
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InTown Suites : ウィキペディア英語版
InTown Suites

Intown Suites is a chain of extended stay facilities in the United States, headquartered in unincorporated Cobb County, Georgia.〔"(Low Weekly Rates! )." InTown Suites. Retrieved on November 18, 2009.〕 The chain caters to traveling workers and guests in transition between homes or apartments. The suites are also suited to individuals and families that experience loss of a home due to storm damage or other natural disasters. Intown Suites is currently one of the fastest growing extended-stay chains in the United States, with 138 locations in 21 states, mostly located in the south and central parts of the country. The company is known for low weekly rates and apartment style amenities.
== Rates and services ==

Currently, weekly rates range from $159 to $399, depending on market and seasonality. At all but four locations (in Hampton Roads, VA), rooms are sold by the week or longer only. The product offering falls between a traditional hotel and an apartment, with an average length of stay approaching 16 weeks. The chain is the country's largest wholly owned economy extended stay provider, with more than 18,000 rooms in 21 states.
Historically Intown Suites focused on low rates and high profitability, but lacked customer service. To address this shortcoming, the company implemented a program called "Yes to the Guest" in 2013. This program empowers employees to find creative ways to provide excellent customer service within the operating boundaries of a low cost, weekly stay model.
The success of this program lead to the creation of formal statement of Mission, Vision & Values in March of 2015. The company's stated Mission is to "Make every guest stay memorable with small gestures that make a big difference". The chain is currently conducting intensive training around this new Mission to ensure that it is living this mission.
The company, which owns and operates all of its locations〔(【引用サイトリンク】title= InTown Suites Manages Data from 100+ Properties with the Corporate Reporting Module )〕 rather than franchising them, has become one of the most successful extended-stay companies in the United States.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
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